Following completion of your scan with Alliance Medical you will receive an email with instructions on how to access your imaging immediately. You will be prompted to submit a valid email address prior to your scan. The onboarding email will contain an access link, username & password, and help guide. For additional security, you will also need to enter a onetime access code issued to your mobile phone number associated with the scan appointment.
Enter the username and password provided in the onboarding email. On initial log in, you will be prompted to update your password.
Enter the 6 digit pin issued to your mobile phone.
Read and acknowledge the terms of service, privacy notice and disclaimer provided.
Note the ‘Forgot Password’ option which allows you reset your password in the event you forget your password. Once selected, you will receive an email with instructions on how to change your password.
Note, if you enter an invalid password too many times, your account will be locked.
Notice: Potential Disruptions Due to Global Microsoft IT Outage
Due to the current widespread global Microsoft outage affecting email and online communication systems, our centres may experience intermittent delays receiving or responding to patient emails and online inquiries. Please rest assured that our centres remain open and patient care continues as normal. If your query is urgent or you need to reach us regarding an upcoming appointment, please contact us by phone. We apologise for any inconvenience and appreciate your understanding while these technical issues are resolved.
